|We are working on getting orders that came in during the sale out as quickly as possible, so don’t panic too much if you haven’t got your completed order notification yet, if you are worried please do not hesitate to contact us so we can tell you where your order is at. Thanks for your patience. Have you seen that we now notify you when the fabrics are being Cut, Surged, Dyed, Washed etc? If you log into your account, and check the “orders” tab you will be able to see what process your fabric is currently going through! If you went through checkout as a guest (not signed into your account or do not have an account) send me a message to add it to your account (please create one if you haven’t already) ***** Due to the popularity of the 14ct Opal Aida, 28ct Lugana, 28ct Opal Lugana, 32ct Lugana, 16ct Aida, 18ct Opal Aida, 32ct Opal Lugana the normal processing times for these fabrics could be more like 4-6 weeks ~ this is now the new normal (NOT SALE) times for these fabrics.**** LAYBYS are not processed until the final payment has been made, they are not processed from date of original order.|
Please note: That waiting times won’t change by using Afterpay. Hand Dyed Fabrics processing times (up to 3 weeks normally OR up to 12 weeks during sales) will still applyMy love of cross stitching has brought me to Hand Dyed Fabrics. The shop is fully stocked with everything you can think of to purchase for your cross stitch addiction. If there is anything that I have not got stocked in the shop please ask as I can always see if I can get it! Most orders take up to 2 – 3 weeks to be ready to post, sooner if fabric is in stock. Australian orders take around 2 days to get to their destination once they have been posted. International orders can take another 1 to 2 weeks for delivery depending on where in the world you are.Canada and Germany are taking between 2-6 weeks, we think this is due to sitting in customs before being delivered. Please allow for more time during sales (Up to 4-16 weeks), as you can imagine I am quite busy during these times and orders do take longer to process, as well as the sheer amount of fabric that needs to be ordered in from overseas takes time to get here as well. I try to be as organised as possible, but I can not pre-determine how much or what I need to order until the orders come in.